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Terms & Conditions

This site is owned and operated by Peppermint Phoenix Ltd (“peppermint phoenix ltd” “we” or “us”.)
registered office: unit 3, Trade City, Ashton Road, Romford, Essex RM38UJ

Ownership of rights

All rights, including copyright, in this website are owned by Peppermint Phoenix. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal ,non-commercial use is strictly prohibited without the permission of Peppermint Phoenix Ltd. You may not modify, distribute or re-post something on this website for any purpose.

Accuracy of Content

Peppermint Phoenix Ltd has taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product on delivery.

Password/Account security

You are responsible for maintaining the confidentially of your password and account and any activities that occur under your account. Peppermint Phoenix Ltd shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.

Availability

All items are subject to availability .We will inform you as soon as possible if the goods you have ordered are not available by emailing you .

Acknowledgement and acceptance of your order

If you have supplied us with your email address, we will notify you by email as soon as possible to confirm receipt of your order. Our acceptance of your order will take place upon despatch of the product(s) ordered.

Delays

Occasionally orders placed may be delayed .This can be for various reasons such as waiting for fabric .or higher than anticipated demand. We will, of course make every effort to keep you informed.

Refunds/Returns

All products are sold to retailers and trade only .Goods are not sold on a “sale or return” basis . Any damages have to notified within three days of receipt of goods.

No goods can be returned unless agreed by Peppermint Phoenix Ltd. Please contact us on tel : 01708-331990